Frequently Asked Questions

  • The consultation call with Kelsey is a free 15-minute conversation to see if working together feels like a good fit. During the call, Kelsey will talk with you about what brought you to therapy, your goals, and how she approaches the therapy process. She will answer any questions you have and help determine if she is the right therapist for you. If it feels like a good match, you can schedule your first session.

    Schedule your call here

  • You can schedule your first session in a couple of ways:

  • The first session is about feeling comfortable and giving Kelsey a chance to get to know you more. She will discuss what brought you to therapy, answer any questions you have about the process, and work with you to collaboratively establish goals for therapy. There is no pressure to share everything at once. Kelsey moves at a pace that feels right for you and helps create a plan for moving forward together.

  • At Therapy with Kelsey, individual, adolescent, and premarital couples therapy is offered.

    Kelsey is trained in and utilizes:

  • Therapy with Kelsey is currently offering therapy in Arizona, Nevada, and Utah.

    In office & telehealth in Arizona

    Telehealth only in Nevada and Utah

  • The cost of a therapy session with Kelsey is $170 for a 50-minute session.

    Therapy with Kelsey is a private pay practice and does not accept health insurance at this time.

  • No, insurances are not currently accepted. Therapy with Kelsey is a private pay only practice.

    However, superbills can be provided for reimbursement through your insurance company. Most insurance companies that cover mental health services will provide reimbursement for sessions fees when provided with a superbill. You will have to call your insurance to confirm reimbursement.

  • A superbill is a document that Therapy with Kelsey can provide after your session or at the end of the month. It lists the services you received, along with the associated costs and any relevant diagnosis codes. If you have out-of-network insurance benefits, you can submit the superbill to your insurance company to request reimbursement for sessions. While Therapy with Kelsey does not bill insurance directly, this gives you the option to potentially receive coverage for part or all of your session fees, depending on your plan.

    Here are some questions to ask your health insurance:

    • Do I have out-of-network benefits for mental health services?

    • What percentage of the session fee will be reimbursed for out-of-network providers?

    • Is there a deductible I need to meet before reimbursement begins?

    • How do I submit the superbill, and what is the timeline for processing?

    • Are there any limits on the number of sessions?

  • Yes, telehealth appointments are offered as well as in office appointments in Chandler, Arizona.

    Please keep in mind, Therapy with Kelsey can only offer mental health services in Arizona, Nevada, and Utah.

  • Therapy frequency is dependent on your needs and goals. However, it is often recommended to attend weekly for the first month.

    Consistency is important in therapy.

  • Your appointment time is reserved exclusively for you. It is required that you cancel 24 hours in advance to avoid the cancellation fee. You can cancel through the client portal, email, or phone.

  • Effective January 1, 2022, a ruling went into effect called the “No Surprises Act,” which requires mental health practitioners to provide a “Good Faith Estimate” about out-of-network care to any patient who is uninsured or who is insured but does not plan to use their insurance benefits to pay for health care items or services.

    The Good Faith Estimate works to show the cost of services that are reasonably expected for your mental health care needs, based on information known at the time. Your actual cost of services will depend upon the number of psychotherapy sessions you attend, your individual circumstances, and the type and amount of services that are provided to you.

    You are entitled to receive this “Good Faith Estimate” of what the charges could be for psychotherapy services provided to you.